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Privacy Policy

At Florielle, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

We may collect personal information, such as your name, email address, phone number, and mailing address. We may also collect payment details (such as credit card information), when you place an order. We collect your design/preferences. 

We use the information you provide to fulfill your order and customize your floral preservation piece. This includes processing payments, arranging flower pickup/drop off, responding to your inquiries, and addressing any concerns or issues you may have.  We may also use this information to improve our services.

With your consent, we may use your contact information to send you promotional offers, newsletters, and updates about our products and services. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email. You have the right to access, update, correct, or delete your personal information held by us.

We reserve the right to update or modify this Privacy Policy at any time. By using our services or accessing our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.