Privacy Policy

At Florielle, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us.

 

1. Information We Collect:

 

When you interact with Florielle, we may collect the following information:

  • Personal Information: Name, email address, phone number, and shipping or billing address.
  • Order Details: Information about your floral preservation order, including dates, design choices, and payment details.
  • Communications: Messages, emails, or notes you send us.
  • Website Data: General browsing activity such as IP address, browser type, or cookies when you visit our website.


2. How We Use Your Information:

We use the information we collect to:

  • Provide and fulfill our floral preservation services.
  • Communicate with you about your order, updates, and customer support.
  • Process payments securely.
  • Improve our website, services, and customer experience.

 

3. How We Share Your Information:

We do not sell or rent your personal information. We may share information only in limited cases:

  • Service Providers: With trusted third parties who help us run our business (such as payment processors, shipping carriers, or website hosting services).
  • Legal Requirements: If required by law or to protect our rights, property, or safety.

 

4. Data Security

We take reasonable steps to protect your information. While no method of online transmission or storage is 100% secure, we work to keep your personal details safe with secure systems and practices.

 

5. Your Choices:

  • You may request to update or correct your information at any time by contacting us.
  • You may request deletion of your personal information, subject to any legal or business requirements to retain it.


6. Updates to This Policy 

We may update this Privacy Policy from time to time. 

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Florielle Floral Preservation

📧 floriellefloralpreservation@gmail.com