Privacy Policy V2

Privacy Policy

At Florielle, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide to us. By using our services or accessing our website, you agree to the practices described below.

Information We Collect:

We may collect personal information, including but not limited to:

  • Your name, email address, phone number, and mailing address
  • Payment information (such as credit or debit card details) when placing an order
  • Design preferences and other custom details related to your floral preservation piece

Note: We do not store your full credit or debit card details. Payments are processed through secure, PCI-compliant services.

 

How We Use Your Information:

We use the information you provide to:

  • Fulfill and process your order
  • Customize your floral preservation piece
  • Arrange flower pickup or delivery
  • Respond to inquiries and resolve issues
  • Improve our products and services

 

Your Rights:

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal data, where applicable

To exercise these rights, please contact us directly at floriellefloralpreservation@gmail.com.


Data Protection:

We use a combination of Shopify’s built-in protections and our own security practices to protect your data:

  • Encrypted website (HTTPS)
  • Secure Shopify-hosted infrastructure
  • Limited access to customer information
  • Secure email communications and order tracking

 

Cookies:

Our site uses cookies and similar technologies to:

  • Keep your shopping cart active
  • Remember your site preferences
  • Analyze website traffic and performance

You can manage cookie preferences in your browser settings. Disabling cookies may affect some site functionality.


Changes to This Policy:

We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. By continuing to use our services, you acknowledge and accept the updated policy.


Contact Us: 

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Florielle Floral Preservation

📧 floriellefloralpreservation@gmail.com